•Arvato supports Montblanc with high-quality, secure, and fully integrated omnichannel logistics
•Fast, precise, and value-added fulfillment services ensure a premium customer experience
•Global fulfillment for B2B and B2C from Arvato’s site in Düren (Germany)
Gütersloh (Germany) – Montblanc, one of the world’s most renowned luxury brands, has chosen Arvato as its new logistics partner for global fulfillment operations. The collaboration marks another milestone in Arvato’s growing portfolio of global brand clients and underscores the company’s capability to deliver excellence in quality, speed, and customer experience.
Arvato’s site in Düren (Germany) will manage Montblanc’s warehousing and fulfillment operations, serving as a centralized hub for global distribution. From there, shipments to more than 60 countries will be managed via road and airfreight. With same-day shipping capabilities and close proximity to major airports, Arvato ensures fast and reliable delivery that meets the high expectations of Montblanc’s discerning customers.
The logistics concept combines a one-stock omnichannel setup for B2B and B2C with advanced automation, paperless workflows, and real-time visibility across all channels. By integrating these systems, Arvato achieves exceptional stock accuracy and efficiency – key pillars for maintaining Montblanc’s premium service standards worldwide.
To further enhance the brand experience, Arvato provides value-added services (VAS), performed by a specially trained team, ensuring that each item is handled with the utmost care and precision to meet Montblanc’s standards of craftsmanship and excellence.
“We are very proud to start the partnership with Montblanc combining operational excellence and precision with a clear focus on the best customer experience along the entire shopping process,” said Julia Börs, Member of the Board at Arvato. “Luxury brands expect perfection at every step of the process and we have designed a solution and built a team to ensure precisely these requirements are also met in the supply chain.”
Following the already successful go-live of B2C operations, the B2B integration is set for July 2026, completing a fully harmonized logistics setup for Montblanc’s global business. The partnership is based on a strong cultural fit, close collaboration, and a shared commitment to delivering exceptional customer experiences.
“Montblanc is proud to partner with Arvato to strengthen its delivery of seamless, high-quality experiences to customers at every single touchpoint. Finding the right logistics solution is important to elevating our client-centric approach, ensuring continued excellence in execution from reliability to flexibility, from speed to delivery,” says Sebastien Vinet, International Supply Chain Director at Montblanc.
About Arvato:
Arvato is an innovative and leading global 3PL service provider in the field of supply chain management and e-commerce. By combining deep industry expertise with the right technologies, Arvato develops innovative supply chain management and e-commerce solutions for its clients. Arvato focuses on Consumer Products, Tech, Healthcare, Automotive and Publisher industries and has aligned its organization to meet the needs of its global clients and their industries. More than 18,000 employees work at 100 locations with state-of-the-art cloud technologies. This enables Arvato to provide its clients with the best possible support for their growth objectives.
For more information, please visit https://www.arvato.com.
Arvato is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA. With 75,000 employees, Bertelsmann operates as a media, services and education company worldwide.
About Montblanc:
Synonymous with excellence in craftsmanship and design, Montblanc has been pushing the boundaries of innovation ever since the Maison first revolutionized the culture of writing in 1906. Ingenuity and imagination continue to be driving forces for the Maison today as it advances its expression of fine craftsmanship across product categories: writing instruments, watches, leather goods, new technologies and accessories. Reflecting upon its ongoing mission to create fine lifetime companions born from bold ideas and expertly crafted through the skills of the Maison’s artisans, the iconic Montblanc Emblem has become the ultimate seal of performance, quality and an expression of sophisticated style. To spread the message of Inspire Writing, MONTBLANC HAUS opened its doors in 2022 in Hamburg, welcoming visitors from all over the world to discover and rediscover the power of putting pen to paper. As part of its on-going commitment to elevating and support those who strive to leave their mark, Montblanc continues to assert its encouragement of education programs around the world and initiatives that inspire people to express their full potential.
